TelcoSolve®

Terms and Conditions

Last updated:  24-01-2025

Welcome to TelcoSolve® (www.telcosolve.com), owned and operated by TelcoSolve® (“we”, “us”, or “our”). By accessing or using our website, solutions arena and services, you agree to comply with and be bound by the following terms and conditions (“Terms”). If you do not agree to these Terms, you may not use this Website.

1. Use of the Website

1.1 Eligibility
You must be having the legal capacity to enter into a binding agreement to use this Website. By accessing or using the Website, you represent that you meet the eligibility requirements. The legal capacity may vary (age etc) depending to the regional law pertaining to the country you are subscribing from.

1.2 Account Registration
To access certain features or services, you may need to create an account. You agree to provide accurate and complete information during the registration process and to keep your account information up to date.

1.3 Prohibited Use
You agree not to use the Website for any unlawful purpose or in any manner that could damage, disable, overburden, or impair the Website. You also agree not to use the Website to transmit viruses or harmful computer code.

2. Services and Content

2.1 Services
TelcoSolve® offers a range of Solutions covering Telecommunications, ICT, ITES and dependent industry segments such as AgroTech, Ed Tech, Autonomous Driving, Mining Traffic Management etc, including Software Development, Testing, Deployment, Integration, Customization, Due Diligence, Support etc as applicable. We reserve the right to modify, suspend, or discontinue any service at any time without notice.

2.2 Intellectual Property
All content on the Website, including but not limited to text, images, logos, graphics, software, and other materials, is the intellectual property of TelcoSolve® and is protected by copyright and trademark laws. You may not copy, reproduce, distribute, or otherwise use any content from the Website without our express written consent from the authorised person at TelcoSolve®, for clarification, please write to [email protected] with your subscription ID.

2.3 Third-Party Links
The Website may contain links to third-party websites. These links are provided for your convenience, and we do not endorse or control the content of third-party sites. You access third-party sites at your own risk.

3. Privacy and Data Protection

3.1 Privacy Policy
Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Website, you consent to the collection and use of your personal information as described in the Privacy Policy.

4. User-Generated Content

4.1 Ownership of Content
You retain ownership of any content you submit, upload, or make available on the Website. By submitting content, you grant TelcoSolve® a non-exclusive, royalty-free, transferable license to use, display, and distribute your content in connection with the Website.

4.2 Prohibited Content
You agree not to upload or submit any content that is unlawful, defamatory, obscene, or infringes the rights of others. We reserve the right to remove any content that violates these Terms.

5. Limitation of Liability

5.1 No Warranty
The Website and its services are provided “as is,” without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

5.2 Limitation of Liability
To the fullest extent permitted by applicable law, TelcoSolve® shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or business, arising from your use of the Website or services.

6. Indemnification

You agree to indemnify and hold harmless TelcoSolve®, its affiliates, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Website, violation of these Terms, or violation of any third-party rights.

7. Modifications to the Terms

TelcoSolve® reserves the right to change, modify, or revise these Terms at any time. Any updates will be posted on this page with the revised date. You are responsible for reviewing these Terms periodically to ensure that you are aware of any changes.

8. Termination

We may suspend or terminate your access to the Website at our sole discretion if we believe you have violated these Terms. Upon termination, your right to use the Website will immediately cease.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Karnataka, India. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Karnataka.

10. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

TelcoSolve®
2nd Floor, Warehouse, KEONICS – K-WINGS/NASSCOM 10,000 Start-up
27th Main Rd, behind HSR Police Station, 1st Sector, HSR Layout
Bengaluru, Karnataka 560102, India
Email: [email protected]

 

11. Service Availability

11.1 Access to Services
You will continue to have access to the subscribed services for the full duration of your subscription, regardless of whether you continue to use them. If you experience any issues accessing the services, please contact our support team, and we will work to resolve the issue promptly. T.I.P.S is one stop shop for our enterprise customers to confidently express their solution, technical and project requirements with us.

11.2 Solutions Requests on T.I.P.S
T.I.P.S Platform provides you with unique experience in expressing your Solutioning requirements pertaining to your industry and associated segments. The initial set of details you share will be full complying with GDPR/DPDP/Data Privy norms and our system will not store any of your data once your Solutioning requirements are met.

11.3 In subscription period
Any pre-mature requirement information shared via T.I.P.S from you to us, will be going through thorough iteration until it is mutually agreed, to next stage of paid engagements such as Software Development, Testing, Deployment, Integration, Customization, Due Diligence, Support etc as applicable.

Any Free PoC, PoV could be agreed mutually, with possibility of such task not exceeding two weeks. Any PoC/PoV exceeding two weeks shall be naturally converted to paid engagement on case-by-case basis.

You will continue to have access to the subscribed services for the full duration of your subscription, regardless of whether you continue to use them. If you experience any issues accessing the services, please contact our support team, and we will work to resolve the issue promptly.

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Our History

The employees here at TelcoSolve™ are from early days of Modern Communication Technology / GSM / Wireless Mobile Communication / Analog to Digital Transformation of Services, that grew from ground level work. Could it be with Radio Network Management, OR Could it be Centrally Organized Network & Service Monitoring Center (NOC/SOC) activities.. our employees have lived, loved and leveraged all their  learnings from entire journey in Communication Tech’ space, which resulted in bringing this company up, with their strong  passion instilled!

As our Vision statement represents: We would like to collaborate and partner with likeminded professionals, institutions, organizations, and representative bodies alike to meet requirements of Communication Tech’ services world. And at same time, to help every being on Planet to live with dignity & respect, irrespective of any differences, since, we live on an inclusive planet that hosts diversity of life!

Our Vision

Telecommunication & Communication Tech’ Services industry segments have been lifeline for the new millennia. Could it be in reducing corruption ..to connecting each and every individual on the Planet, ..to connecting the hybrid platforms, systems, elements and/or devices that cut-cross several industry segments in making intelligent, logical, ethical & lawful decisions on the actionable data/reports.

Here at TelcoSolve™, we would like to collaborate and partner with likeminded professionals, institutions, organizations, and representative bodies alike to meet requirements of Communication Tech’ services world. And at same time, to help every being on Planet to live with dignity & respect, irrespective of any differences, since, we live on an inclusive planet that hosts diversity of life!

Our Workplace Policy:

TelcoSolve® has updated its workplace policy effective January 2023, which includes the following provisions:

  1. Currently, TelcoSolve operates under Hybrid Work Norms and has seating arrangements at NASSCOM®’s facilities in Bangalore City, India, supported by the Karnataka State Government.
  2. For client-facing projects, a mutual workplace policy agreement will be signed between TelcoSolve and its clients before any project assignments commence. This agreement will also cover global compliances such as IFRS15, IR35, OHS, GST/iGST, LUT, IEC, etc. based on the business requirements of the project.
  3. For projects requiring onsite presence of TelcoSolve employees, they will abide by the workplace policy of the client’s office in that geography.
  4. Incentives for both Fixed-Term and Rolling Contracts will be mutually agreed and accepted between TelcoSolve management and its employees before project assignments commence.
  5. Regional and country-specific vaccination policies will be in place in mutual agreement with clients and commercial partners.
  6. For reverse engineering services, such engagements will fully comply with the region and country-specific trade laws and client contracts, including working on outdated systems and end-of-service products.