TelcoSolve®

T.I.P.S Platform

Shipping and Delivery Policy

Effective Date: 1st February 2025

At TelcoSolve®, we are committed to providing seamless access to our digital transformation solutions and services. However, we do not deliver any physical products, and all of our solutions & services are digital in nature. Below is an overview of our Shipping and Delivery policy.

1. No Physical Products Delivered

1.1 Digital Services Only
We do not sell, ship, or deliver any physical products to home or office addresses. All the services we offer are digital, including [describe services like software solutions, consulting, solution architecture, software customization, telecommunications network management solutions, etc.]. Therefore, no physical items will be delivered to any location.

2. Solutions & Service Access and Delivery

2.1 Instant Service Activation
Upon successful subscription to any of our solutions & services, you will gain immediate access to the digital content or services. Access is provided through our platform, and no physical delivery is necessary.

2.2 Digital Content Access
Any digital content, such as software, reports, or resources, will be made available to you through an email containing download links or login credentials on the mutually agreed environments. You can access the solutions & services online directly after subscribing.

3. No Physical Delivery to Home or Office

3.1 No Physical Deliveries
As a provider of digital services, we do not offer delivery to home, office, or any physical address. All our products and services are available to be accessed online immediately after your subscription or purchase.

4. Customer Support

4.1 Support Services
If you encounter any issues while accessing your purchased platform services or require assistance, our support team is here to help. Please contact us, and we will ensure that your experience is smooth and satisfactory.

5. Contact Us

If you have any questions or concerns regarding our Shipping and Delivery policy, please contact us at:

TelcoSolve®
2nd Floor, Warehouse, KEONICS – K-WINGS/NASSCOM 10,000 Start-up
27th Main Rd, behind HSR Police Station, 1st Sector, HSR Layout
Bengaluru, Karnataka 560102, India
Email: contact@telcosolve.com

Disclaimer: This policy is subject to change, and we encourage you to review it periodically for any updates.

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Our History

The employees here at TelcoSolve are working closely with the core team that come from early days of Modern Digital Communication Technology / GSM / Wireless Mobile Communication / Analog to Digital Transformation of Services, that grew from ground level work and upwards. Could it be with Radio Network
Management, OR Centrally Organized Network & Service Management Centre (NOC/SOC) activities – Our team of employees have lived, loved & leveraged all their learnings through the fabulous journey in Communication Tech’ space, which resulted in bringing this company up, with their collective strong passion
instilled!

As our Vision statement represents: We collaborate and partner with likeminded professionals, institutions, organizations, enterprises and representative bodies alike to meet requirements of Communication Tech’ Solutioning World. At same time, we strive to help every being on Planet to live-up with dignity & respect, irrespective of any differences, since, we live on an inclusive planet that hosts vast diversity of life!

For any clarification with regards to our History, Industry Expertise, Global Recognitions and Professional Journey, do e-mail us at contact@telcosolve.com

Our Vision

Telecommunication & Communication Tech’ Services industry segments have been lifeline for the new millennia. Could it be in reducing corruption ..to connecting each and every individual on the Planet, ..to connecting the hybrid platforms, systems, elements and/or devices that cut-cross several industry segments in making intelligent, logical, ethical & lawful decisions on the actionable data/reports.

Here at TelcoSolve™, we would like to collaborate and partner with likeminded professionals, institutions, organizations, and representative bodies alike to meet requirements of Communication Tech’ services world. And at same time, to help every being on Planet to live with dignity & respect, irrespective of any differences, since, we live on an inclusive planet that hosts diversity of life!

For any clarification with regards to our Vision Statement, do e-mail us at contact@telcosolve.com

Our Workplace Policy:

At TelcoSolve, we have updated our workplace policy effective March 2025, which includes the following provisions:

  1. Currently, TelcoSolve operates under Hybrid Work Norms with need-based seating arrangements at nasscom startup and/or WeWork office facilities in Bangalore City, India (Or) at HSD Campus in Den Haag City, The Netherlands.
  2. For client-facing projects, a mutual workplace policy agreement will be signed between TelcoSolve and its clients before any project assignments commence. This agreement will also cover global compliances such as IFRS15, IR35, OHS, GST/iGST, LUT, IEC, etc. based on the business requirements of the project.
  3. For projects requiring onsite presence of TelcoSolve employees, they will abide by the workplace policy of the client’s office in that geography.
  4. Incentives for both Fixed-Term and Rolling Contracts will be mutually agreed and accepted between TelcoSolve management and its employees before project assignments commence. Apart from salary, any incentives will be specific to the contract or project.
  5. Regional and country-specific vaccination policies will be in place in mutual agreement with clients, employees and commercial partners as per each contract or project.
  6. For reverse engineering services, such engagements will fully comply with the region and country-specific trade laws & regulations and client contracts, including working on outdated systems and end-of-service products.
  7. Unless otherwise specified explicitly, the work hours at TelcoSolve will be between 9:30 AM to 6:00 PM, Monday to Friday. Any tasks expectation during weekends will be addressed based on mutual agreement of the involved parties. Saturday & Sundays are normal holidays, along with the region-specific government declared bank holidays.
  8. To ensure the integrity of official communication, only information published or received via the telcosolve.com domain is considered valid, as WhatsApp or any personal email-based exchanges are neither regarded as official channels nor used by us for company announcements.
  9. Enterprise Customers & Academia University partners are encouraged to reach us through our flagship product platform, T.I.P.S (TelcoSolve Integrated Platform Solutions / Threat Intelligence Platform Solutions) – The Globally recognized secured way of handling Telecom ICT Cybersecurity & ESG requirements adhering to GDPR /DPDP /PDPA etc.
  10. For any clarification with regards to our workplace policy, do e-mail us at contact@telcosolve.com