TelcoSolve®

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Shipping and Delivery Policy

Effective Date: 1st February 2025

At TelcoSolve®, we are committed to providing seamless access to our digital transformation solutions and services. However, we do not deliver any physical products, and all of our solutions & services are digital in nature. Below is an overview of our Shipping and Delivery policy.

1. No Physical Products Delivered

1.1 Digital Services Only
We do not sell, ship, or deliver any physical products to home or office addresses. All the services we offer are digital, including [describe services like software solutions, consulting, solution architecture, software customization, telecommunications network management solutions, etc.]. Therefore, no physical items will be delivered to any location.

2. Solutions & Service Access and Delivery

2.1 Instant Service Activation
Upon successful subscription to any of our solutions & services, you will gain immediate access to the digital content or services. Access is provided through our platform, and no physical delivery is necessary.

2.2 Digital Content Access
Any digital content, such as software, reports, or resources, will be made available to you through an email containing download links or login credentials on the mutually agreed environments. You can access the solutions & services online directly after subscribing.

3. No Physical Delivery to Home or Office

3.1 No Physical Deliveries
As a provider of digital services, we do not offer delivery to home, office, or any physical address. All our products and services are available to be accessed online immediately after your subscription or purchase.

4. Customer Support

4.1 Support Services
If you encounter any issues while accessing your purchased platform services or require assistance, our support team is here to help. Please contact us, and we will ensure that your experience is smooth and satisfactory.

5. Contact Us

If you have any questions or concerns regarding our Shipping and Delivery policy, please contact us at:

TelcoSolve®
2nd Floor, Warehouse, KEONICS – K-WINGS/NASSCOM 10,000 Start-up
27th Main Rd, behind HSR Police Station, 1st Sector, HSR Layout
Bengaluru, Karnataka 560102, India
Email: [email protected]

Disclaimer: This policy is subject to change, and we encourage you to review it periodically for any updates.

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Our History

The employees here at TelcoSolve™ are from early days of Modern Communication Technology / GSM / Wireless Mobile Communication / Analog to Digital Transformation of Services, that grew from ground level work. Could it be with Radio Network Management, OR Could it be Centrally Organized Network & Service Monitoring Center (NOC/SOC) activities.. our employees have lived, loved and leveraged all their  learnings from entire journey in Communication Tech’ space, which resulted in bringing this company up, with their strong  passion instilled!

As our Vision statement represents: We would like to collaborate and partner with likeminded professionals, institutions, organizations, and representative bodies alike to meet requirements of Communication Tech’ services world. And at same time, to help every being on Planet to live with dignity & respect, irrespective of any differences, since, we live on an inclusive planet that hosts diversity of life!

Our Vision

Telecommunication & Communication Tech’ Services industry segments have been lifeline for the new millennia. Could it be in reducing corruption ..to connecting each and every individual on the Planet, ..to connecting the hybrid platforms, systems, elements and/or devices that cut-cross several industry segments in making intelligent, logical, ethical & lawful decisions on the actionable data/reports.

Here at TelcoSolve™, we would like to collaborate and partner with likeminded professionals, institutions, organizations, and representative bodies alike to meet requirements of Communication Tech’ services world. And at same time, to help every being on Planet to live with dignity & respect, irrespective of any differences, since, we live on an inclusive planet that hosts diversity of life!

Our Workplace Policy:

TelcoSolve® has updated its workplace policy effective January 2023, which includes the following provisions:

  1. Currently, TelcoSolve operates under Hybrid Work Norms and has seating arrangements at NASSCOM®’s facilities in Bangalore City, India, supported by the Karnataka State Government.
  2. For client-facing projects, a mutual workplace policy agreement will be signed between TelcoSolve and its clients before any project assignments commence. This agreement will also cover global compliances such as IFRS15, IR35, OHS, GST/iGST, LUT, IEC, etc. based on the business requirements of the project.
  3. For projects requiring onsite presence of TelcoSolve employees, they will abide by the workplace policy of the client’s office in that geography.
  4. Incentives for both Fixed-Term and Rolling Contracts will be mutually agreed and accepted between TelcoSolve management and its employees before project assignments commence.
  5. Regional and country-specific vaccination policies will be in place in mutual agreement with clients and commercial partners.
  6. For reverse engineering services, such engagements will fully comply with the region and country-specific trade laws and client contracts, including working on outdated systems and end-of-service products.